Sharecare’s mission is to help each person build a longer, better life by enabling health transformation at the
individual, organizational and community level.

The health data and information services we provide support our mission by centering on patients. We understand
there is a person, family or institution in service to them for every health information exchange we process.

Health Information Management
Manage medical records
Solutions for your record request
Learn more about your medical record request

“We treat every medical record as if it were our own”

This is a patient centered standard we have lived by in every service we have provided for more than ten years. This
standard informs and serves our passion to build processes, enable and innovate with technology and to train and
support our people to work with intentional enthusiasm and a constant commitment to QUALITY.

99.999% Quality

Industry Leading – Our patients and partners deserve nothing less.

Capturing the appropriate health information and completing delivery quickly and efficiently is the basis for our
industry leading 99.999% QUALITY metric. As the world of medical records and health data migrate across the digital
landscape, we continually adapt our processes, technology and training to keep our foundational QUALITY promise.

If you’ve got questions, we have the answers

Our Valued Customers

Check request status

Find out general information on where your records are within our process

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The Console

Check where every request is in the process, download request & record images, find out invoice amounts and request ID information in order to make payment easily. Sign up and enjoy full control of your request process.

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Expedite the processing of your records by making a payment online and download invoice copies should you need them.

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Receive records electronically

Have your records sent to you electronically

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