Job Title: Credit & Collections Specialist
Location: San Diego, CA
Department: Credit & Collections
Status: Full Time
Reports To: Credit & Collections Supervisor
This job description is intended to be a general statement about this job and is not to be considered a detailed assignment. It may be modified to adjust for necessary changes.
Job Summary
The Credit & Collections Specialist will demonstrate that they are culturally aligned with SHDS, by displaying and working within the values of Servant Leadership, Family, SHDS People Give Back, Compassion, Accountability and Respect for their leader and their peers. They will be innovative, open to change, and display honesty and integrity in all that they do.
Essential Job Functions
- Collect, manage, and provide resolution of outstanding invoices from current and past due accounts
- Provide resolution of issues related to billing inquiries or disputes, contracts, customer service, field support, etc.
Minimum Qualifications
- Ability to work well in a fast-paced, multi-task environment, and be team oriented
- Customer service oriented telephone skills, as well as strong negotiation skills
- Understanding of accounts receivable principles
- Detail oriented, with strong analytical skills
- 10-key by touch (>9,000 ksph) / typing 50 wpm
- Proficient in Microsoft Word and Excel
- At least 2 years of Accounts Receivable and /or Collections Experience Desired
- Knowledge of HIPAA a plus
- Accounting experience a plus
Physical Requirements
- Ability to sit or stand for long periods of time
- Physical ability to lift and carry 25 lbs. of materials
- Manual dexterity and strength sufficient enough to enter information via computer keyboard for long periods of time, to write notes and information needed, and to pick up and hold paperwork, supplies and other items.
- Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor
- Speaking and hearing ability sufficient to effectively communicate.
- Eye/hand coordination, hearing and visual acuity necessary for day to day tasks
Working Conditions
- The work environments involve everyday risks or discomforts which will require normal safety precautions typical of an office/clinical setting.
Compensation Package
- Based on experience
- Health Insurance
- Dental Insurance
- 401k plan
- All business-related expenses will be reimbursed through our expense report process
HIPAA/Compliance
- Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes.
- Comply with all regulations regarding corporate integrity and security obligations
- Report unethical, fraudulent or unlawful behavior or activity
- Maintain current and yearly HIPAA certification.
Acknowledgement
Sharecare, Inc. and BACTES are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.